Support
We know how important your business is, as important as your continual satisfaction is to us. This is why we endeavor to provide levels of services to meet your needs.
Our levels of support aim to ensure that our clients, at all stages pre and post sale, have all they need to ensure their energy issues are managed in as a timely fashion as possible.
Telephone support line and knowledge base access
Available to all clients, registration to our knowledge base will provide access to guidance in all areas. Contact us to speak to one of our consultants.
Premium support with software assurance
Available on an annual basis to all clients of digitalenergy software assurance will provide you with the extra level of satisfaction and updates as they happen.
Integral part of your energy team
For a more personal approach our consultant can become your consultant through our virtual energy manager approach.